Orders are dispatched within 2-5 business days of payment of order.
Day to Day Vintage operates on Monday - Friday during standard business hours, except on national holidays.
Orders shipping in the US are sent via USPS. Customers will receive an email notification with shipping details and a tracking number once the package is on it's way.
Packages generally arrive within 4-7 business days from the ship date.
SHIPPING FOR ALL DOMESTIC ORDERS IS $7.50.
* Day to Day Vintage is not responsible for delays in shipping that occur once the package leaves our warehouse. Packages may be delayed due to security screens for potential fraud or other reasons.
Please email firstname.lastname@example.org for assistance with international orders. Shipping rates will vary depending on destination.
ADDITIONAL SHIPPING INFORMATION
Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us immediately so that we can conduct an investigation.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
For all customer service inquiries, please email us at email@example.com